Safety, Training, and Caregiver Background Checks
How Edison Home Healthcare Agency approaches caregiver training, supervision, background checks, infection control, and abuse prevention.
Frequently asked questions
- How does the agency screen caregivers?
- Every caregiver goes through background checks before being placed with a family. The process includes criminal-record screening, employment-history verification, reference checks, and required documentation. The exact verification steps follow the standards expected of home health agencies operating in New Jersey. We will not place a caregiver in a family's home until the checks are complete.
- What kind of training do caregivers receive?
- Training covers daily home help (bathing, dressing, transfers, meal preparation), dementia-specific care (redirection, sundowning, wandering prevention, communication strategies), infection control, fall prevention, basic vital-sign awareness, emergency response, and communication skills for coordinating with the family physician and the senior care coordinator. Training is ongoing — caregivers continue learning as they work with different households and as best practices evolve.
- How is daily care supervised?
- Daily home help visits are supervised by senior care coordinators who stay in regular contact with caregivers and with families. Skilled clinical visits are run by registered nurses operating under the agency's nursing supervision structure. The coordinator is the family's single point of contact for any operational concern; clinical concerns route to the appropriate licensed clinician.
- What happens if I am worried about a caregiver's behavior?
- Call the senior care coordinator immediately. The coordinator's job includes investigating the concern, documenting what was found, and taking the appropriate corrective step — additional training, supervision, or removal from the household if necessary. For a serious concern (suspected abuse, neglect, theft, or any criminal behavior), reports may also be made to New Jersey Adult Protective Services and, if an immediate emergency exists, to local law enforcement by calling 911.