Our Care Team — Roles and Supervision
How the Edison Home Healthcare Agency care team is structured — coordinators, registered nurses, home health aides, and the supervision that ties them together.
Frequently asked questions
- Who actually comes to the house?
- It depends on the plan. A senior care coordinator runs the in-home assessment and stays as the family's point of contact throughout the relationship. Trained home health aides handle most daily home help visits — bathing, dressing, meals, companionship, light housekeeping. A registered nurse runs skilled clinical visits when the plan calls for them — vitals, medication reconciliation, wound care, IV therapy. For more complex therapy work, in-home physical, occupational, or speech therapists visit on a separate schedule.
- Why do you not list staff names and bios on the website?
- Staffing changes over time, and a public list of bios is fast to fall out of date. More importantly, our YMYL discipline — the discipline that keeps us from publishing fabricated credentials, fake reviews, or invented clinician profiles — means we will not put a face on this page that does not match who actually walks through the door. The family meets the coordinator, the caregiver, and any clinician on the plan in person, where the introduction is real.
- How are caregivers screened and trained?
- Every caregiver goes through background checks before being placed with a family. Training covers daily home help, dementia-specific care, infection control, fall prevention, and the basic communication skills that let a caregiver coordinate with the family physician and the agency's nursing supervision. Read [safety and training](/safety) for the longer description.
- How is the daily care supervised?
- Daily home help visits are supervised by senior care coordinators, who stay in regular contact with caregivers and with families. Skilled clinical visits are run by registered nurses who report to the agency's nursing supervision structure. The coordinator is the family's single point of contact for any operational concern; clinical concerns route to the appropriate licensed clinician.